Knowing which dental problems need prompt attention, and what you can do before you are seen, makes a difficult situation easier to handle.

In a dental crisis, the sensible instinct is to deal with it promptly rather than wait and hope. If you live in or around Mermaid Waters and are unsure what counts as a dental emergency, what you can safely do at home, and when you need to be seen, this short guide covers the essentials.
It is not always obvious whether a problem qualifies as an emergency. These are the situations that most often need prompt attention:
A knocked-out adult tooth is the most time-critical of these. Handle it by the crown rather than the root, keep it moist in milk or saliva, and get to a dentist as soon as you can.
These measures may make you more comfortable while you arrange an appointment. They do not treat the underlying problem.
Rinse for around 30 seconds with a little salt dissolved in a glass of warm water. It can help settle inflamed tissue and clear debris from the area.
An over-the-counter pain reliever such as ibuprofen may ease discomfort if it is suitable for you. Follow the packet directions, and do not place tablets directly against the gum, as this can burn the tissue.
If the discomfort is not settling, arrange to be seen rather than waiting it out. Prompt attention can prevent a manageable problem from becoming a more complicated one. If a crown or filling has come out, keep it and bring it with you — your dentist can advise whether it can be recemented or whether a new crown is needed.
Some situations go beyond anything you can manage at home. Seek professional care without delay if you have:
Facial swelling that is spreading, or any difficulty breathing or swallowing, needs urgent medical attention — go to a hospital emergency department.
Helix Dental provides emergency dental care from 2/299 Rio Vista Blvd, Mermaid Waters. Our dentists will assess what is causing the problem, explain the options and their risks, and settle the immediate issue where they can.
We offer a $99 emergency dental consultation, which includes the consultation and any X-rays required at that visit; treatment is quoted separately and agreed with you first. Offer terms apply. Call us and we will find you the earliest suitable appointment.
General information only. This page provides general information about dental treatment and is not a substitute for individual clinical advice. Whether any treatment is suitable for you can only be determined by a dentist after an examination. Results and recovery vary from person to person and are not guaranteed.
Any surgical or invasive procedure carries risks. Before proceeding, you should seek a second opinion from an appropriately qualified health practitioner.
Good to know
Broadly, anything involving severe or worsening pain, bleeding that will not stop, facial swelling, or a tooth that has been knocked out, broken or badly cracked. A lost crown or filling is also worth having looked at promptly, even if it is not painful.
Pick it up by the crown rather than the root, keep it moist in milk or saliva, and get to a dentist as soon as possible. Time matters with a knocked-out adult tooth, so phone ahead rather than waiting for a routine appointment.
Warm salt water rinses and suitable over-the-counter pain relief may make you more comfortable, but they do not treat the cause. If symptoms are not settling, arrange to be seen. Spreading facial swelling or difficulty breathing or swallowing needs urgent medical attention at a hospital.
Call us on 07 5572 8969 and we will find you the earliest suitable appointment. Our opening hours are Monday to Wednesday 8:30am to 5:00pm, Thursday 8:30am to 8:00pm, Friday 8:30am to 4:00pm and Saturday 8:30am to 2:00pm.
Call Helix Dental on 07 5572 8969 and we will find you the earliest suitable emergency appointment.
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